privacy and data policy
personal data collection and services we employ
Personal Data: Email address, first/last name
Use of Email
If you are on our mailing list (MailChimp) we may periodically email you about product announcements, upgrades, and offers. You may unsubscribe from the mailing at any time, although this is the primary way to receive discount offers and announcements from us.
You have the option to create an account on our site to manage purchased products. This is optional and typically requires an email address as your username and a password.
PayPal / Stripe
HandheldSound does NOT collect or retain payment data. All payment processing is handled exclusively via PayPal or Stripe. HandheldSound has access to your purchase history, which includes only your name, Email address, and billing address.
Cookies and Tracking Info
Personal Data: Cookies and anonymous usage data
Facebook Pixel: We use the Facebook pixel on our product pages. This sends anonymized data to our Facebook account indicating purchases, and helps us direct marketing to appropriate audiences. The data sent to Facebook is anonymous and does not include personal or payment information.
Akismet: Spam prevention
SSL: Our website is encrypted over secure HTTPS with an SSL certificate.
we use Sucuri to protect our site and users from spam, malware, and provide virus protection.
Your data is stored in our database, which is owned and operated by DreamHost, a USA-based web hosting company. Our website is encrypted over secure HTTPS with an SSL certificate, and all payment information is handled securely by our payment processors.
further explanation about personal data
The Personal Data collected is used to provide the user with services and to sell digital goods, including payment, digital delivery, and the user’s ongoing access to digital goods. This Website does NOT directly handle or store payment information, as those are conducted by the payment processors themselves and such information is not accessible to this Website to ensure greater security.
We use Continuata as a processor of information to facilitate and manage the downloading of content.
If you created a user account, you may log in to view all your information stored on our server. What you see in this area (email, physical address if any, purchase history) is the entirety of the data we store.
You may also email us at email@example.com or use our Contact Form and we can provide the raw data above as it is exported from our eCommerce platform (WooCommerce).